FAQs

1. How does shipping work?

Please allow 10-14 business days (not including weekends or holidays) for items to ship. All orders are shipped via USPS Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is typically 3-5 business days after the order ships.

2. What if I do not receive my tracking number?

If you have made your payment through PayPal, your order will not be shipped until the payment has cleared. This could affect the 7-10 business day window.
If you have NOT received a tracking number after 7-10 business days, please check your junk/spam, then contact us at blacksheepshirtcompany@gmail.com. Please be sure to include your full name and order number.

3. I received my tracking number but have not gotten my order after 10 business days. What do I do?

Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through USPS, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800) 275-8777.

4. I have a custom request that I don't see on the website. Is this possible?

Yes! Contact us via our Facebook page (Black Sheep Shirt Co. Loveland, OH) https://www.facebook.com/profile.php?id=100089910252504 OR email us at blacksheepshirtcompany@gmail.com

5. Do you have sizing charts?

Adult:

Youth: